If your order is not suitable for any reason then you can return it within 28 days for a full refund or exchange to the same value. We ask that the goods are returned in the same condition that you received them and in their original packaging with a valid receipt. No refund on sale items 20 Euro or less!
You have two options for returning or exchanging the goods:
1. POST them back to us. We recommend using a courier or registered post. Please complete the returns form that you will receive with your order and post it along with the product(s) and your receipt to:
Korkys.ie,
10 Henry Place,
off Moore Street,
Dublin 1.
2. For your convenience you can also bring the product(s) to ANY KORKY'S SHOP . This is free of charge and there is no need to fill out the returns form. Just bring the shoes along with your invoice and receipt to our shop and you can get a full refund on the same credit card you used for purchase or you can pick out any other product(s) for an exchange.
Faulty
If shoes are faulty we will repair them, refund the purchase price or offer an exchange to the same value. Heel tips are not guaranteed as they may be lost on cobbled streets etc. We do not return shoes to suppliers for a report. As the seller of the shoes we have entered into a contract with You and our decision on whether or not to refund or exchange shoes is final. High fashion shoes require extra careful attention and are not suitable to wear on rough surfaces. Fashion accessories when attached to shoes, are for decoration and do not effect the function of the shoes. If the accessory is lost or damaged we cannot accept return of the shoes for this reason. We are sorry but we are unable to take back worn goods which are unsuitable or don’t fit.